The SynesgyWAY Framework for ESG Risk Assessment
The SynesgyWAY framework has been developed to evaluate the environmental, social, and governance (ESG) impact of corporations, banks, and insurance companies. The platform enables convenient, direct, and global access while ensuring alignment with local regulatory requirements and compliance standards. It supports businesses in meeting their ESG risk assessment and sustainability certification goals through structured, transparent methodologies.
The framework is tailored to each country’s specific regulatory environment and business standards, allowing organizations to complete ESG assessments relevant to their operational landscape.
Questionnaire
Synesgy’s effectiveness is rooted in its use of structured questionnaires, which are carefully developed through extensive research into international ESG regulatory frameworks. These include the UN Global Compact (UNGC), Global Reporting Initiative (GRI), United Nations Sustainable Development Goals (UN 17 SDGs), European Banking Authority Loan Origination and Monitoring (EBA LOM), and the EU Taxonomy for Sustainable Activities.
The questionnaires are built using a two-tiered approach. The first tier consists of a core section aligned with the GRI, focusing on key ESG principles concerning business operations and environmental impact. The second tier introduces industry-specific questions tailored to the company’s sector, enhancing the accuracy of sustainability scoring and benchmarking.
All questionnaires are certified by CRIF Rating Agency (CRA), a recognized authority in Europe, which adds credibility to Synesgy’s process and ensures the quality of its certifications for sustainability.
Assessment and Development Plan
Upon completion of the questionnaire, the Synesgy platform generates a final ESG score and issues a certificate that participants can download. This sustainability certification reflects the company’s performance in accountability, transparency, and sustainable operations.
The ESG performance score is comprehensive and divided into five core sections, covering all key ESG dimensions assessed by the questionnaire. In addition to scoring, Synesgy provides a structured development plan outlining specific areas for improvement. This ensures that companies can continuously enhance their sustainability practices and address key elements identified during the ESG risk assessment process.
Support and Consultancy
Synesgy provides customer care and consultancy services across all the countries in which it operates. These services are designed to offer continuous, expert support to organizations at every stage of the process, from understanding ESG concepts to completing the assessment and achieving sustainability certification.
Dedicated consultants are available to guide businesses through interpreting the questionnaire, addressing regulatory concerns, and improving their sustainability scoring outcomes.
Alert System
To maintain the accuracy and integrity of data submitted via the platform, Synesgy employs a dual-level validation process, incorporating both automated and manual checks. The system is built on CRIF’s data infrastructure and includes an Alert system that automatically verifies the consistency and reliability of the submitted responses.
If discrepancies are identified, the platform requests supporting documentation from the respondent. A team of experienced analysts then reviews the documentation and, if needed, contacts the respondent directly. This mechanism helps uphold the validity of the certifications for sustainability issued by the platform.
Score
The Synesgy score model, created by CRIF Ratings, an authorized credit rating agency, allows businesses to access ESG scores across five key assessment areas: Business, Environment, Social, Governance, and Sector-specific indicators.
These components are aggregated into an overall ESG score, offering a comprehensive snapshot of a company’s sustainability status. For organizations assessing supply chain partners, Synesgy provides dashboards that present sustainability scoring data for each supplier, supporting informed procurement decisions and supply chain transparency.
Action Plan
Once the ESG questionnaire is complete, companies can access their Synesgy score and download the official certificate directly from the digital platform. This sustainability certification is valid for 12 months and may be renewed through a new assessment.
In addition to the certificate, the Synesgy Report offers a detailed analysis of environmental, social, and governance indicators, along with sector-specific data that contribute to the final ESG score. This report supports compliance, internal benchmarking, and external communication of a company’s commitment to ESG principles and responsible growth.
Questionnaire
ESG Framework
Core Questions
Industry Specific Questions
CRIF Rating Agency
Quality checks
Local Regulation
Local Business Information
Legal & Privacy Validation
Data Quality by Analyst’s Team
Support &
Consultancy
Customer support
for suppliers
Customer Support for
Head of Supply Chain
FAQ
Helpline
Assessment
Score
Certificate
Dashboard
Questionnaire
Synesgy's success is attributed to the use of dedicated questionnaires that are developed based on thorough research of global ESG market regulations such as UNGC, GRI, UN 17 SDGs, EBA LOM, and EU Taxonomy for Sustainable Activities. These questionnaires follow a two-tiered approach, with a core version based on the GRI and focusing on ESG principles related to the Business and Environment aspects. A second, industry-specific section is included based on the company's sector.
The Synesgy questionnaire is certified by the CRIF Rating Agency (CRA), which is recognized at the European level.
Assessment and development plan
The Synesgy final evaluation generates a score and certificate for the participant to download, allowing them to assess their sustainability, accountability, and transparency performance.
The ESG performance is evaluated through a comprehensive score, which is further divided into the five main sections covered in the questionnaire.
The Synesgy action plan is also made available to the company, outlining the areas that need improvement to enhance their sustainability level.
Support and consultancy
Synesgy offers customer care and consultancy services in all the countries where it operates, in order to provide continuous support. The customer care services are designed to assist clients throughout the entire process, from comprehending the ESG principles to completing the questionnaire and receiving the certification.
Alert system
To ensure the quality of data and responses, both automatic and manual checks are implemented.
The platform is set up on an Alert system that, based on the CRIF information assets, performs an automatic check on the appropriateness and consistency of what is reported in the questionnaire.
If the Alert system detects inconsistencies, the compiler is asked for supporting documentation to confirm the answers in the questionnaire.
Inconsistencies are handled by a team of experienced analysts who check the documentation and, if necessary, contact the compiler directly.
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Get your ESG Score!
CRIF Ratings, an authorized credit rating agency, has created the Synesgy score model, which enables a convenient way to view the scores obtained by businesses in five key areas of assessment: Business, Environment, Social, Governance, and Sector.
These areas are consolidated into an "overall" score, which provides a comprehensive evaluation of the company. Additionally, for companies seeking to evaluate their supply chain, Synesgy offers ESG performance dashboards that display and analyze the scores achieved by their suppliers across the various areas.
After completing the questionnaire, the Synesgy score can be obtained and a certificate can be downloaded from the digital platform. This certificate can be shared on websites and with the supply chain. The certificate is valid for 12 months, after which a new assessment may be required.
Along with the certificate, a Synesgy Report is also issued. This report provides a comprehensive analysis of the individual Environmental, Social, and Governance factors, as well as industry-specific sections that contribute to the ESG score and ranking.